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Delivering Constructive Criticism
Course Information
Delivering Constructive Criticism is one of the most challenging things for anyone. Through this workshop, your participants will gain valuable knowledge and skills to assist them with this challenging task; when an employee commits an action that requires feedback or criticism that needs handling in a particular way.
Constructive criticism, if done correctly, will provide significant benefits to your organization. It gives the ability for management to nullify problematic behaviors and develop well-rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
plan of action
Workshop Objectives
- Understand when feedback should take place
- Learn how to prepare and plan to deliver constructive criticism
- Determine the appropriate atmosphere in which it should take place
- Identify the proper steps to be taken during the session
- Know how emotions and specific actions can negatively impact the effects of the session
- Recognize the importance of setting goals and the method used to achieve them
- Uncover the best techniques for following up with the employee after the session