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Emotional Intelligence
Course Information
Emotional intelligence describes the ability to understand one’s feelings and that of groups and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900s, but Wayne Payne first introduced the term in 1985.
As a result of the growing acknowledgment by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum. Still, it wasn’t until the publication of Daniel Goleman’s bestseller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.
plan of action
Workshop Objectives
- Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
- Understand, use, and manage your emotions.
- Verbally communicate with others.
- Successfully communicate with others in a non-verbal manner.
- Identify the benefits of emotional intelligence.
- Relate emotional intelligence to the workplace.
- Balance optimism and pessimism.
- Effectively impact others.