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Workplace Diversity

Course Information

With the world becoming more mobile and diverse, diversity has taken on new importance in the workplace. Your participants will be able to use strategies to remove barriers and stereotypes and encourage diversity in the workplace and even through their community.

The Workshop Diversity workshop will help participants understand what diversity is all about and how they can help create a more diverse world at work and home. Participants are taught how to use active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.

plan of action

Workshop Objectives

  • Explain the definition, terms, and history of diversity
  • Describe the meaning of stereotypes and biases, how they develop, and the reasons for your perspectives 
  • List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and the social community
  • Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
  • Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
  • Understand and respond to personal complaints, and develop a support system to manage the resolution process
  • List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action